:root{color-scheme:light;--ink:#29372e;--muted:#657168;--forest:#275e3f;--line:#dce3d8;--surface:#fffdf9}
*{box-sizing:border-box}body{margin:0;font-family:system-ui,-apple-system,'Segoe UI',sans-serif;color:var(--ink);background:radial-gradient(ellipse at 80% 0%,#dbe9d8,transparent 65%),#f4f5ef;min-height:100svh}a{color:var(--forest);text-decoration:none}a:hover{text-decoration:underline}button,input,textarea,select{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}[hidden]{display:none!important}h1,h2,p{margin:0}button:disabled{cursor:wait;opacity:.6}button:focus-visible,a:focus-visible,summary:focus-visible{outline:3px solid #356b4d;outline-offset:3px}.support-shell{max-width:760px;margin:auto;padding:26px 22px 40px}.support-header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:8px 0 30px}.brand{display:flex;align-items:center;gap:9px;font-size:25px;letter-spacing:-1px;font-weight:750;color:var(--ink)}.brand:hover{text-decoration:none}.brand svg{width:36px;height:36px}.back-link{font-size:13px;font-weight:550}.back-link span{margin-left:4px}.eyebrow{display:block;color:#657c61;letter-spacing:.1em;text-transform:uppercase;font-size:11px;font-weight:750;margin-bottom:10px}.support-intro{margin:14px 0 26px;max-width:600px}.support-intro h1{font-size:clamp(30px,5vw,42px);letter-spacing:-1.5px;line-height:1.16;margin-bottom:13px}.support-intro p{color:var(--muted);font-size:15px;line-height:1.65}.support-tabs{display:flex;gap:8px;margin-bottom:18px}.tab{border:1px solid transparent;background:transparent;color:var(--muted);border-radius:9px;padding:12px 16px;font-size:14px;font-weight:650;min-height:44px}.tab.active{background:#e5ecde;border-color:#cdd9c6;color:#35543a}.card{background:var(--surface);border:1px solid #d9ded1;border-bottom-width:3px;border-radius:14px;box-shadow:0 3px 0 #d9ded144,0 14px 38px #25392207;padding:28px}.card-heading{margin-bottom:22px}.card-heading h2{font-size:22px;letter-spacing:-.65px;line-height:1.25;overflow-wrap:anywhere}.card-heading p{font-size:13px;line-height:1.6;margin-top:7px;color:var(--muted)}.with-action{display:flex;align-items:flex-start;justify-content:space-between;gap:15px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:18px}label{display:block;font-size:13px;font-weight:650;margin:0 0 8px}input,textarea,select{display:block;width:100%;min-width:0;min-height:49px;padding:12px 13px;font-size:16px;color:var(--ink);background:#fff;border:1px solid #d6dfd0;border-radius:8px;margin-bottom:20px}textarea{line-height:1.6;resize:vertical;min-height:110px}select{cursor:pointer}input::placeholder,textarea::placeholder{color:#6f796d}input:focus,textarea:focus,select:focus{outline:none;border-color:#356b4d;box-shadow:0 0 0 3px #356b4d1c}input[readonly]{color:#53634f;background:#f3f5ee}.hint{font-size:12px;color:var(--muted);line-height:1.6;margin:-10px 0 22px}.button{display:inline-flex;align-items:center;justify-content:center;gap:10px;border:1px solid transparent;border-radius:8px;min-height:46px;padding:12px 16px;font-size:14px;font-weight:650}.primary{background:var(--forest);color:#fff;box-shadow:0 2px 0 #173b28}.primary:hover{background:#214f35}.secondary{background:#f1f4eb;border-color:#d4ddca;color:#3e573b}.secondary:hover{background:#e8edde}.full{width:100%;justify-content:space-between}.text-button{border:0;background:none;padding:10px 0;min-height:44px;font-size:13px;font-weight:650;color:var(--forest);text-align:left}.form-error{color:#a2322d;font-size:13px;line-height:1.5;margin:0 0 16px}.notice{padding:14px 16px;background:#eaf4e4;border:1px solid #c9ddbf;border-radius:9px;font-size:13px;line-height:1.6;margin:0 0 18px}.notice.error{background:#fff1ec;border-color:#ebc9bb;color:#a2322d}.recovery-note,.private-link-box{padding:15px 17px;border:1px solid #d9e4cd;border-radius:9px;background:#eff4e8;margin:0 0 24px;font-size:13px;line-height:1.6}.recovery-note strong,.private-link-box strong{font-weight:650;color:#365635}.recovery-note p,.private-link-box p{margin-top:5px;color:#5b6c54}.private-link-box .button{margin-top:13px}.support-footer{color:#6e7867;font-size:12px;line-height:1.65;text-align:center;max-width:460px;margin:24px auto 0}.ticket-list{display:grid;gap:10px}.ticket-row{display:block;text-align:left;width:100%;border:1px solid #e0e4d8;background:#fafbf6;border-radius:9px;padding:16px;color:inherit}.ticket-row:hover{background:#eff3e8}.ticket-row-top{display:flex;align-items:flex-start;gap:12px;justify-content:space-between}.ticket-row h3{font-size:15px;line-height:1.4;margin:0;overflow-wrap:anywhere}.ticket-row p{font-size:12px;color:var(--muted);line-height:1.5;margin-top:9px}.status-pill{display:inline-flex;align-items:center;font-size:11px;font-weight:650;border-radius:6px;padding:6px 8px;background:#efe9d9;color:#79602d;white-space:nowrap;flex-shrink:0}.status-pill.waiting{background:#dfeedd;color:#345d39}.status-pill.closed{background:#eaede5;color:#62705e}.pagination{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:22px;font-size:12px;color:var(--muted)}.thread-tools{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:12px;color:var(--muted);border-bottom:1px solid #e3e7dc;padding-bottom:10px;margin-bottom:22px}.messages{display:grid;gap:16px}.message{border:1px solid #e3e6dc;background:#f7f8f2;border-radius:10px;padding:16px;min-width:0}.message.staff{background:#edf3e6;border-color:#d6e2c9}.message-head{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:6px;font-size:11px;line-height:1.5;color:#6e7867;margin-bottom:10px}.message-head strong{font-size:12px;color:#3d5a38}.message-text{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65;font-size:14px}.reply-form{margin-top:26px}.thread-bottom{display:flex;justify-content:space-between;gap:12px;align-items:center;border-top:1px solid #e3e7dc;padding-top:20px;margin-top:24px}.closed-note{margin:24px 0 0;border:1px solid #e1e5d7;background:#f5f6ed;padding:16px;font-size:13px;line-height:1.5;border-radius:8px}.empty-state{padding:22px 0;color:var(--muted);font-size:14px;line-height:1.7}.with-action .status-pill{margin-top:5px}
@media(prefers-reduced-motion:no-preference){.brand .eye{transform-box:fill-box;transform-origin:center;animation:support-panda-blink 4.8s ease-in-out -3.6s infinite}}@keyframes support-panda-blink{0%,90%,96%,100%{transform:scaleY(1)}93%{transform:scaleY(.04)}}
@media(max-width:520px){.support-shell{padding:16px 16px 32px}.support-header{padding-bottom:18px}.support-intro{margin-top:12px}.card{padding:23px 20px}.form-row{grid-template-columns:1fr;gap:0}.with-action{flex-wrap:wrap}.card-heading h2{font-size:21px}.thread-bottom{flex-wrap:wrap}.ticket-row-top{flex-wrap:wrap}.support-intro p{font-size:14px}}
@media(max-width:350px){.support-shell{padding-left:12px;padding-right:12px}.card{padding:20px 17px}.back-link{font-size:12px}.brand{font-size:23px}}